"Placed an order on september the first to be delivered on the seventh between 13:45 and 16:45 for a fifty five inch tv and a soundbar, The time came and went with no call and no show. Driver finally calls at eight fifteen, says they're picking up the soundbar at the at the store. I told them at that point we need to reschedule. I called and talked to customer service, and they said, I would have to call on Sunday. So I did, then they told me, I'd have to wait 24 to 48 hours for them to process it. Here it is monday at twelve noon and still have not received a call back to schedule the new delivery and they've got my money. That has got to be the dumbest ass procedure, i've ever heard about you never make customer wait. And when you screw up that customer should get top priority to get it fixed. I wouldn't trust best lie if they were in church praying. Unfortunately yelp will not allow up me to give them zero stars when they truly deserve negative numbers."
Best Buy
2.5
85
5800 Britton Pkwy, Dublin
OPEN · 10:00 - 22:00 · +1 614-793-8630
"Ordered dishwasher Nov 6. supposed to be installed Nov 10 but due to new flooring I had to do some changes. they came back after that on Nov 17 and said it wasn't good enough. (later confirmed it was fine). Paid lots of money for someone to come out and remove two rows of hardwood floor and rescheduled delivery for Nov 20 They kept confirming delivery. But then someone called me and said that was just confirming install not delivery (none of the confirmations said this). So now they are going to try to figure out when they can come out. and yiu can never talk to anyone at the store. they keep routing you to corporate and they are clueless. Not sure when if ever I will get this delivered. If I can get it from somewhere else I will cancel this order. Not that they care at all"
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